One Connected Platform
Manage incident reporting, investigations, corrective actions, staff training, and compliance documentation from one secure workspace instead of juggling multiple disconnected processes.
Rx Incident
Compliance shouldn't cost more than it should.
Rx-Incident helps independent pharmacies meet CIRCL requirements while building a stronger culture of patient safety.
https://myonerx.com
Why Rx Incident
Transparent Pricing
Our pricing separates software from mandatory regulatory fees, giving pharmacies complete visibility into what they're paying for with no bundled costs and no hidden markups.
Audit-Ready Documentation
Maintain organized records, assessments, and investigation history to simplify inspections and demonstrate compliance with confidence.
Built for Pharmacy Teams
Simple enough for every staff member to use while providing pharmacy managers and owners with complete visibility into incidents and quality improvement activities.
One Connected Platform
Manage incident reporting, investigations, corrective actions, staff training, and compliance documentation from one secure workspace instead of juggling multiple disconnected processes.
Transparent Pricing
Our pricing separates software from mandatory regulatory fees, giving pharmacies complete visibility into what they're paying for with no bundled costs and no hidden markups.
Audit-Ready Documentation
Maintain organized records, assessments, and investigation history to simplify inspections and demonstrate compliance with confidence.
Built for Pharmacy Teams
Simple enough for every staff member to use while providing pharmacy managers and owners with complete visibility into incidents and quality improvement activities.
Supporting Every Province, One Platform
Compliance built around your pharmacy.
One platform for incident reporting, investigations, Safety Self Assessments, and compliance documentation designed to support your provincial requirements.
Medication Incident Reporting
Capture medication incidents and near misses using standardized reporting workflows.
CIRCL Documentation
Maintain investigation records, learning outcomes, and documentation to support continuous quality improvement.
ABC Investigations
Analyze incidents using the Antecedent Behaviour Consequence (ABC) framework to identify contributing factors and support learning.
Empower every member of your pharmacy team.
Patient safety starts with knowledgeable teams.
Rx Incident includes built in learning resources designed to help every staff member understand incident reporting, participate confidently in CIRCL meetings, and contribute to continuous quality improvement.
Everything you need to manage medication incidents.
Most platforms stop once an incident is submitted. Rx-Incident helps your pharmacy move beyond reporting by supporting the complete quality improvement journey from documentation and investigation to corrective actions, team learning, and continuous improvement.
Incident Reporting
Capture medication incidents and near misses using structured reporting forms that encourage consistency, improve accuracy, and reduce administrative effort.
ABC Investigations
Understand contributing factors through structured Antecedent Behaviour Consequence investigations that help uncover why incidents happened not just what happened.
Corrective Actions
Assign responsibilities, monitor progress, and document improvements so corrective actions become measurable outcomes instead of forgotten tasks.
CIRCL Documentation
Automatically generate meeting records, incident summaries, audit logs, and compliance documentation whenever they're needed.
Built-in Staff Training
Support your entire pharmacy team with integrated learning modules, quizzes, and downloadable completion certificates.
Compliance Dashboard
Track incidents, investigations, corrective actions, meeting schedules, and overall compliance from one centralized workspace.
Transparent
Pricing
Subscribe NowNo credit card required to start.
$89.99 / year
Complete Annual Subscription
Everything your pharmacy needs for one transparent annual price.
- Platform Subscription
- Incident Reporting
- NIDR Fee Included
- Root Cause Analysis
- Quality Improvement Tools
- No Hidden Charges
- 100% Pass-Through
@19.99 for Ontario
How Rx Incident Works
Most pharmacy software solves one problem. Rx Incident connects the full quality improvement cycle.
Report the Incident
Quickly document medication incidents and near misses using structured digital forms that ensure accurate and consistent reporting.
Investigate
Review the incident using guided investigation workflows to identify contributing factors and document findings.
Take Corrective Action
Assign follow up tasks, implement improvement plans, and track progress to reduce the risk of similar incidents.
Improve & Stay Compliant
Maintain audit ready documentation, complete Safety Self Assessments, and monitor quality improvement activities from one centralized platform.
Frequently asked
Rx Incident™ is a secure, cloud based practice incident and close call management platform for Canadian community pharmacies. It supports Alberta College of Pharmacy (ACP) CQI+ workflows, College of Pharmacists of BC (CPBC) CIRCL expectations, and Ontario College of Pharmacists (OCP) Assurance and Improvement in Medication Safety (AIMS), including documentation, root cause analysis (RCA), NIDR reporting, and audit readiness.
Yes. Rx Incident™ supports ACP CQI+ compliance for Alberta, CPBC CIRCL aligned workflows for British Columbia, and OCP AIMS aligned documentation and improvement workflows for Ontario, including audit trails, safety self-assessment support, and structured continuous improvement documentation.
Rx Incident™ supports regulatory readiness by maintaining organized and searchable incident records, completed Root Cause Analysis (RCA) worksheets, and comprehensive documentation of CQI, CIRCL, and AIMS team meetings along with their associated action plans. This ensures pharmacies have clear, audit ready records that support continuous quality improvement and compliance activities.
Requirements depend on your province. In Alberta, licensed community pharmacies must maintain an active CQI+ program that meets ACP standards. In British Columbia, pharmacies must meet CPBC CIRCL program requirements. In Ontario, community pharmacies must meet OCP AIMS program requirements. Rx Incident™ is designed to support these frameworks.
Yes. Most pharmacies can migrate to Rx Incident with guided onboarding. Your team keeps a clear incident history while adopting simpler, pharmacy first workflows.
Yes. Built in learning modules, quizzes, and downloadable completion certificates help every staff member participate confidently in incident reporting and CIRCL meetings.
Yes. Meeting records, incident summaries, audit logs, and compliance documentation can be generated automatically whenever they’re needed.
Rx Incident uses transparent annual pricing that separates software from mandatory regulatory fees no bundled markups and no hidden costs.